Privacy Policy
- Renamr renames files entirely on your Mac. It only ever sees the files you add, and nothing about them — names, contents, metadata — ever leaves your computer.
- No analytics, no telemetry, no accounts. Renaming never touches the network, and nothing is ever recorded to a server.
- The only times Renamr contacts our servers: if you buy and activate a business license (payment is handled by Stripe — we never see your card number), or if it checks for updates (which sends only the app version). Your files are never involved.
1. Who We Are
Renamr is made by twoplus11 LLC, a Missouri limited liability company (twoplus11.com). When this policy says "we," "us," or "our," it means twoplus11 LLC.
Questions about this policy? Email us at 11plustwo@gmail.com.
2. Data We Do Not Collect
Renamr is built to be completely private:
- Your files are yours. Renamr only accesses the files and folders you add to it, and everything it does — reading names, reading EXIF dates, previewing, renaming — happens locally on your Mac. No file, filename, or metadata is ever uploaded to us or anyone else.
- Renaming happens on your disk. When you press Apply, Renamr renames the files in place on your Mac. Undo logs and the crash-recovery journal are written locally so a batch can always be reversed or recovered — they never leave your machine.
- Everything stays local. Your preferences, presets, undo logs, and recovery journal are stored in
~/Library/Application Support/Renamron your own Mac. Nothing is synced. - No analytics or telemetry. The app does not phone home, report usage, or track what you do with your files.
- No accounts for personal use. Personal use needs no sign-up and no key. (Business-license validation is the one exception — see the next section.)
3. Data We Do Collect
Business-license purchases. If you buy a Business License, you enter your company name, work email, and number of computers in our checkout form. We receive your company name and email so we can deliver your license key and keep a record of the purchase. Payment is processed by Stripe — your card details go straight to Stripe, and we never see or store them.
License validation. When you activate a business license key, Renamr sends the license key and a one-way hash of your Mac's hardware serial number (a truncated SHA-256 that cannot be reversed) to our licensing server at api.twoplus11.com to verify the license. We never receive anything about your files. These requests are hosted on Microsoft Azure, which may keep standard server access logs (such as IP address) for security and operational purposes. Renamr only makes these requests once a business key has been entered.
Update checks. Renamr asks our server whether a newer version exists — about once a week, and whenever you check manually. That request includes only the app's version number — nothing about you, your Mac, or your files. You can turn the automatic check off.
4. If You Contact Us
If you email us — for support or a question about your business license — we receive your email address and whatever you choose to put in your message. We use that information only to reply to you. We do not sell or share it.
5. Downloading the App
Renamr is downloaded from our website, which is hosted by a third-party web host. Like any website, the host may keep standard server access logs (such as IP address) for security and operational purposes. This happens at the web-server level when you visit the download page — the Renamr application itself does not transmit anything.
6. Children's Privacy
Renamr is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
7. Your Rights
If you are in the European Union, United Kingdom, or California, you may have the right to access, correct, or delete personal data we hold about you. The only personal data we hold is what you send us by email and, for business-license holders, the company name and email tied to your purchase. You can exercise these rights by contacting 11plustwo@gmail.com. We will respond within 30 days. Deleting your business-license record will deactivate the license.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Effective date" at the top of this page when we do. We encourage you to review this page periodically.
9. Contact
Questions or concerns about this Privacy Policy? Contact us at:
twoplus11 LLC
11plustwo@gmail.com